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Post by shenld on Nov 19, 2020 10:10:25 GMT -7
I bought a used genium X3 that , I received it . but it was in safe mode and needed to be reprogrammed by Ottobock to walk. My local Ottobock doesn't help me with programming, so I have never had the opportunity to use my genium x3 knee. Can anyone help me with programming?
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spyder
Junior Member
Posts: 87
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Post by spyder on Nov 20, 2020 2:50:43 GMT -7
May just the battery is dead !?!? My C-Leg goes into safe mode when the battery energy is to low or after some strange moves which makes the electronic crazy, but after attach the charger(my Cockpit app told me) it went back to normal mode.
Your local Ottobock what did he and what he told you 
For programming you just Need Bluetooth and a Laptop with the Ottobock-Software and knowledge about (there a few Settings which should be adjusted like angle, swing speed, your weight etc.)
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Post by shenld on Nov 22, 2020 6:28:46 GMT -7
I don't have permission to get the Bluetooth and the Ottobock-Software，who can tell me how to buy them
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spyder
Junior Member
Posts: 87
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Post by spyder on Nov 22, 2020 7:49:11 GMT -7
I think the Software to adjust and Programm your knee is just for Tech´s which work with Ottobock, i just found this:
link
Do you have the ID-Card(PIN) for your knee ? How old is it ?
The Cockpit App is free:
Cockpit App
But you can´t adjust the main Settings with ! |
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Post by shenld on Nov 23, 2020 2:05:11 GMT -7
Thank you for your help. I have installed the Cockpit App, which can also be connected to the knee, but the app adjustment items are limited and cannot solve my problem. I need Ottobock’s Bluetooth and software authorization to program my knees, but I have no way to buy them. sad
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Post by shenld on Nov 24, 2020 0:43:24 GMT -7
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Post by shenld on Nov 24, 2020 3:35:24 GMT -7
 安全模式
如果发生严重的系统故障（例如传感器信号故障），产品将自动切换到安全模式。
在纠正错误之前，安全模式将一直有效。
即将切换之前，将通过蜂鸣声和振动信号指示切换到安全模式（请参阅第52页）。
可以通过连接和断开充电器来禁用安全模式。如果产品再次进入
安全模式，则表示存在永久性错误。该产品必须由授权的Ottobock服务中心进行检查
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spyder
Junior Member
Posts: 87
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Post by spyder on Nov 29, 2020 9:50:42 GMT -7
Thanks for the Infos i will try to get some Infos about. I go ask my Tech also i know a guy from a german Paintball-Forum he´s working for Ottobock, may ... but ... !?!?!?
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spyder
Junior Member
Posts: 87
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Post by spyder on Dec 2, 2020 22:43:45 GMT -7
Hi, the guy from the Forum told(wrote) me you should contact Ottobock in Austin. They may can help you !?!? May i gona have a date this week with my Tech, so i can ask him may he has some solution too.
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